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Sandoz One Source▾  |  $0 Co-pay▾  |  In-home Injection Training▾  |  Additional Services▾  |  Product Replacement Program

Sandoz One Source provides a comprehensive suite of support services

Sandoz One Source offers exceptional, user-friendly support for patients taking ZIEXTENZO.

Sandoz One Source ZIEXTENZO offerings including $0 out-of-pocket (first and subsequent doses). Product Replacement Program for user error and in-home injection training.

aPatients whose therapy regimens continue into a new benefit year are not required to reenroll in the Commercial Co-Pay Program. Benefits will automatically renew when the new year begins.

Commercial Co-Pay Program for ZIEXTENZO

The Sandoz One Source Commercial Co-Pay Program for ZIEXTENZO supports eligible,* commercially insured patients with their out-of-pocket co-pay costs for ZIEXTENZO.

Learn more about Sandoz patient support resources like $0 out-of-pocket for first dose or cycle. $0 out-of-pocket for subsequent doses or cycles.

The ZIEXTENZO Co-Pay Program in 3 simple steps

Step 1: Enroll. There are 3 ways to enroll including submitting an online Sandoz One  Source enrollment form.
Step 2: Confirm. Confirm which benefits your patients will use.
Step 3: Process. Process Medical benefits as well as Pharmacy benefits.

In-home patient injection training

How it works

Sandoz offers in-home visits where a nurse trainer can visit the patient at their home to provide instruction for administration of ZIEXTENZO.

Injection Training Steps

Additional patient support services

Learn about additional ZIEXTENZO support services

Sandoz One Source provides comprehensive support services designed to help simplify and support patient access.

  • Benefit investigations
  • Prior authorization support
  • Appeals support
  • Independent foundation information
  • Patient Assistance Program
  • Reimbursement support

Product Replacement Program

Sandoz One Source offers a simple product replacement process for spoiled ZIEXTENZO products under the following circumstances.

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Product was mishandled, dropped, or broken

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Product was inappropriately stored or refrigerated, or was frozen


There was an admixture error


Product was reconstituted but not administered due to an unforeseen reason

Contact Sandoz One Source at 1-844-SANDOZ1 (1-844-726-3691) to request a replacement product.

SANDOZ one source contact information.

Contact Sandoz One Source

Call Sandoz One Source to enroll in support services
Fax Sandoz One Source to enroll in support services

*Eligibility Requirements: Maximum benefit of $10,000 annually. Prescription must be for an approved indication. This program is not health insurance. This program is for insured patients only; cash-paying or uninsured patients are not eligible. Patients are not eligible if prescription for ZIEXTENZO is paid, in whole or in part, by any state or federally funded programs, including but not limited to Medicare (including Part D, even in the coverage gap) or Medicaid, Medigap, VA, DOD, or TRICARE, or private indemnity plans that do not cover prescription drugs, or HMO insurance plans that reimburse the patient for the entire cost of their prescription drugs, or where prohibited by law. Co-Pay Program may apply to out-of-pocket expenses that occurred within 120 days prior to the date of the enrollment. Co-Pay Program may not be combined with any other rebate, coupon, or offer. Co-Pay Program has no cash value. Sandoz reserves the right to rescind, revoke, or amend this offer without further notice.
Training via video and telephone are also available.
Additional conditions apply. Product shall be eligible for replacement only (no credit will be issued). Spoilage applies only to infused or injected products. Samples are not eligible for spoilage replacement. Replacement is not available if product has been administered. Sandoz can ship replacement product only to licensed entities. All spoilage replacement requests are subject to review. If already billed or submitted to insurance, or a co-pay or co-insurance payment was received, replacement is not available. Replacement due to loss of refrigeration is limited to five (5) packs per incident, based on SKU dispensing pack quantity, unless the loss was caused by the failure of a Sandoz-provided refrigerator.